As we continue our celebration of Diabetes Awareness Month, we want to highlight the amazing work being done by the passionate individuals at Glooko who are dedicated to improving the lives of people living with diabetes. Today, we’re excited to share a glimpse into the work of Nele Peters, a key member of our team whose contributions help shape our platform to better support those managing diabetes.
“When I first started at Glooko, I was in contact daily with people living with diabetes. Hearing their stories and feedback made Glooko’s mission feel personal—it became my mission as well. The time I spent speaking directly with users has been incredibly rewarding. Listening to how they use Glooko and how it helps them, fueled my passion for our work,” says Nele. “As Glooko’s Product Specialist, I see how we not only listen to our users but take their stories and feedback seriously, striving to implement their insights into our product to create meaningful improvements. 
“I’m incredibly proud to work alongside a team that is so committed to improving the daily experience of people living with diabetes,” says Nele. “What excites me the most is how Glooko doesn’t just provide a product—it fosters a community that listens, learns, and continually strives to do better.”
One of Nele’s favorite features is the upcoming launch of our Glooko Resource Center, which was designed with healthcare providers in mind. This feature allows clinicians to directly access help articles and connect with our customer support team within the Glooko® Web App, streamlining their ability to offer timely support to patients. For Nele, this innovation represents a meaningful step forward in improving the collaboration between healthcare professionals and individuals living with diabetes. “By providing quick access to educational materials and support, clinicians can make the most of their time with patients, ensuring that individuals with diabetes get the guidance they need in real-time.”
Nele is involved in onboarding new team members and introducing them to the vision behind Glooko’s work. One of her favorite parts of the job is sharing the company’s mission with new employees and helping them understand how their role contributes to improving the lives of people managing diabetes.
“There’s something truly special about seeing new team members light up when they realize the impact their work will have on the diabetes community,” Nele says. “It’s a reminder that our work is bigger than just products—we’re making a real difference in people’s lives.”
Nele’s story is a powerful reminder that, through collaboration and continuous improvement, we can make a lasting impact on the lives of those managing diabetes.
