Glooko Insights
Stay up-to-date on our latest news and insights, enhancements to our connected care platform, and Team Glooko happenings.
From Clinic to Innovation: Guiding Glooko’s Future in Diabetes Management
June 3, 2025As healthcare providers, we find ourselves at a pivotal moment in diabetes management. Technological advances — from remote patient monitoring to artificial intelligence — have dramatically reshaped patient care. Yet, amid these innovations, a crucial element often remains overlooked: the voices of clinicians and people with diabetes. In my new expanded role as Chief Medical and Strategy Officer at Glooko, I am excited about the opportunity to transition from direct patient care into a broader role where I can continue to make a significant impact on diabetes management and improve the lives of people with diabetes. I believe my firsthand clinical experience positions me uniquely to guide Glooko’s innovation efforts, ensuring we build tools that genuinely meet the needs of clinicians and people with diabetes alike. In my nearly two decades as a pediatric endocrinologist, I’ve observed the profound potential—and the challenges—of integrating digital solutions into daily diabetes management. Clinicians routinely manage a complex array of tasks: reviewing glucose data from continuous glucose monitors (CGMs) or meters, adjusting insulin regimens, coaching patients on lifestyle, documenting clinical decisions, and coordinating across care teams. With a single person’s CGM device generating up to 288 data points per day, 1 clinicians managing numerous people with diabetes face overwhelming workloads. Individuals with diabetes echo similar concerns. Many describe data fatigue from constant management and analysis of their glucose levels. As one person stated, “The data is overwhelming; without clear insights and simpler ways to interpret it, it’s just noise.” Although this wealth of data is invaluable, it contributes significantly to clinician burnout, and burn out among people with diabetes. Alarmingly, half to two-thirds of clinicians experience burnout, driven largely by bureaucratic tasks, extended working hours, and the sheer volume of data management.2,3 Individuals with diabetes also report significant stress from managing their condition daily. Every glucose reading can feel like a pass or fail test. Effective technological integration could alleviate such emotional burdens by making data actionable, intuitive, and less intrusive. At Glooko, we recognize that technology alone is not sufficient—it must seamlessly integrate into clinician workflows. Clinicians offer essential insights into behaviors of individuals, adherence barriers, and preferences. Unfortunately, many digital diabetes solutions miss the mark due to inadequate clinician input, leading to underutilization—only about 40% see active clinical use.4 Glooko addresses this by ensuring clinician insights directly shape our technology, streamlining workflow integration through interoperability with electronic health records (EHRs). In a similar vein, simplicity and intuitive user experiences are paramount for people with diabetes to properly leverage diabetes management technologies. If the technology is complicated, it just becomes another barrier. Today, our connected care platform exemplifies this integrated approach, merging patient-generated data with clinical decision-making tools. Evidence demonstrates connected care significantly improves diabetes outcomes, with reductions in HbA1c levels of up to 1.5% and fewer hypoglycemic events.5 Glooko enables clinicians to swiftly identify high-risk trends and proactively manage care for people with diabetes. Tomorrow, AI-driven predictive analytics within Glooko could transform diabetes management by forecasting hypoglycemic and hyperglycemic events, facilitating timely, preventive interventions. Automating routine data analysis tasks can reduce clinicians’ documentation burdens by approximately 30%,6,7 significantly alleviating stress and freeing clinicians to focus more deeply on clinical interactions. For people with diabetes, this can provide a significant improvement in their overall diabetes management. I believe Glooko has immense potential, especially through advanced analytics and decision support. For instance, we could empower clinicians to shift from generalized treatment plans to highly personalized management strategies, grounded in timely data. Innovation that is guided by those on the frontlines of care — people with diabetes and their care providers — is critical for meaningful advancements that can truly move the needle in diabetes care. In my role, I am dedicated to ensuring our solutions enhance workflows, support better outcomes, and ultimately bring a human-centric approach to diabetes management. Together, we will define the future of diabetes care, directly addressing challenges clinicians face and improving the lives of those we treat. Here’s to a bright future ahead! 1. Speakman, ASHP. 2. Hammes et al., Endocrine News; Medscape Endocrinologist Lifestyle Report, 2022. 3. Batta et al., BMJ Open Diabetes Res Care. 4. Shah et al., J. Diabetes Sci Technol., 2023.5. Su et al., J. Med Internet Res., 2023. 6. AMA Digital Health Report. 7. Sidharthan et al., Scientific Reports, 2025.
Learn moreHow Glooko is Transforming Diabetes Care: My First Six Months as CEO
April 4, 2025Over the past several months since stepping into the role of CEO at Glooko, I’ve been reflecting on the incredible progress we’ve made, and the immense opportunities that lie ahead. Each day has reaffirmed my belief that our mission to transform diabetes care is both urgent and achievable. I’m more energized than ever to guide Glooko toward a future where we deliver an even greater impact for people with diabetes and those who care for them. When I think about the future of diabetes care, one word comes to mind: transformation. Across the globe, health systems, clinicians, and people living with diabetes are looking for a holistic approach, one that brings together cutting-edge technology, patient-centric insights, and secure, scalable solutions. At Glooko, we’ve made it our mission to deliver exactly that. Our Vision: Transforming Diabetes Care We believe in transforming diabetes care by making it simpler, more connected, and fundamentally centered on people with diabetes. This vision underpins every decision we make, whether we’re enhancing our platform’s EHR integration, partnering with global device manufacturers, or expanding our footprint in new markets. Our Mission: Simplifying Care and Strengthening Connections At Glooko, we say: “We simplify care, strengthen connections, and together create a brighter future for people living with diabetes, healthcare providers, and caregivers.” Simplify Care We hear time and again about fragmented workflows and siloed data, forcing providers and patients to juggle multiple device platforms (mobile and web), apps, and logins. Our platform intends to change this, meaning clinicians can potentially spend less time on administrative tasks and more time where they’re needed most: caring for patients and focused on improving outcomes. Strengthen Connections We also see the power of community and shared decision-making. Through Glooko, patients, caregivers, and healthcare teams can collaborate more effectively, share real-time data, and gain insights that drive meaningful change in care plans. We aim to reduce the cognitive burden of diabetes data and decision making. In my view, these are the five biggest differentiators that make Glooko stand out: Patient First Mindset: Everything we do revolves around putting patients first. We collaborate closely with clinicians, caregivers, and people living with diabetes to ensure our technology meets real-world needs. Commitment to Quality and Security: From ISO 27001 to HiTrust and SOC 2 Type 2 certifications, our platform is backed by enterprise-grade security and rigorously tested reliability. We understand that healthcare data is precious and that trust is earned through quality. Innovation That Matters: Our platform is more than a “data upload tool.” It’s an engine designed to support clinical decision making. Whether it’s EHR interoperability or automated patient nudges, we constantly push boundaries to develop meaningful solutions that scale globally. High-Performance Culture: Within the company, we’re building a talented, global team that challenges the status quo. This energy fuels our drive to expand into new markets, partner with industry leaders, and improve access to diabetes care around the world. Better Together: Collaboration is in our DNA, and that includes partnerships with device manufacturers, healthcare providers and hospital systems. By joining forces with stakeholders across the healthcare ecosystem, we have the opportunity to create value that benefits everyone, especially people living with diabetes. Scaling for the Future Our work has already touched millions of lives, but we’re just getting started. With rising rates of diabetes worldwide, the need for an integrated, secure, and human-centered solution has never been greater. That’s why we’re investing in global expansion, forging new alliances, and refining our platform to make sense of the high volume of data in diabetes care. Scaling effectively also means staying true to our roots. Our commitment to patient outcomes, uncompromising quality, and secure innovation will remain the bedrock of Glooko’s growth. As we continue to expand, our North Star will always be the same: transforming diabetes care on a global scale and making diabetes easier to manage for everyone in the diabetes care ecosystem. A Commitment to People Living with Diabetes, Above All Behind every data point or device upload is a person managing a complex, life-altering condition. We never lose sight of that human element. As Glooko grows, our Patients First value continues to guide us toward solutions that truly make a difference, reducing clinical burdens, improving outcomes, and helping people with diabetes live fuller, healthier lives. MKT-0532 01
Learn moreEmpowering Diabetes Management Through Collaboration
November 25, 2024As we continue our celebration of Diabetes Awareness Month, we want to highlight the amazing work being done by the passionate individuals at Glooko who are dedicated to improving the lives of people living with diabetes. Today, we’re excited to share a glimpse into the work of Nele Peters, a key member of our team whose contributions help shape our platform to better support those managing diabetes. “When I first started at Glooko, I was in contact daily with people living with diabetes. Hearing their stories and feedback made Glooko’s mission feel personal—it became my mission as well. The time I spent speaking directly with users has been incredibly rewarding. Listening to how they use Glooko and how it helps them, fueled my passion for our work,” says Nele. “As Glooko’s Product Specialist, I see how we not only listen to our users but take their stories and feedback seriously, striving to implement their insights into our product to create meaningful improvements. “I’m incredibly proud to work alongside a team that is so committed to improving the daily experience of people living with diabetes,” says Nele. “What excites me the most is how Glooko doesn’t just provide a product—it fosters a community that listens, learns, and continually strives to do better.” One of Nele’s favorite features is the upcoming launch of our Glooko Resource Center, which was designed with healthcare providers in mind. This feature allows clinicians to directly access help articles and connect with our customer support team within the Glooko® Web App, streamlining their ability to offer timely support to patients. For Nele, this innovation represents a meaningful step forward in improving the collaboration between healthcare professionals and individuals living with diabetes. “By providing quick access to educational materials and support, clinicians can make the most of their time with patients, ensuring that individuals with diabetes get the guidance they need in real-time.” Nele is involved in onboarding new team members and introducing them to the vision behind Glooko’s work. One of her favorite parts of the job is sharing the company’s mission with new employees and helping them understand how their role contributes to improving the lives of people managing diabetes. “There’s something truly special about seeing new team members light up when they realize the impact their work will have on the diabetes community,” Nele says. “It’s a reminder that our work is bigger than just products—we’re making a real difference in people’s lives.” Nele’s story is a powerful reminder that, through collaboration and continuous improvement, we can make a lasting impact on the lives of those managing diabetes. MKT-0523 01
Learn moreEmpowering Diabetes Management: A Vision for the Future
November 14, 2024November is Diabetes Awareness Month, a time to reflect on the impact of diabetes on millions of people worldwide and to raise awareness about how we can improve care, outcomes, and quality of life for those living with the condition. At Glooko, we are deeply committed to this mission. Every day, our team works tirelessly to create innovative tools and solutions that empower people with diabetes and their healthcare providers to make informed, life-changing decisions. We spoke with key members of our team who are at the forefront of developing these transformative solutions. Their passion, expertise, and personal commitment to improving diabetes care shine through in their work, and we’re excited to share their perspectives on how we’re shaping the future of diabetes management. Matteo Carli, Senior Director of Product at Glooko, shares our core mission: “Our goal is to bridge the gap between data and actionable care, simplifying diabetes management and enabling more personalized, proactive care.” A key area of passion for Matteo is our Population Health tools, which help healthcare teams proactively identify high-risk patients and deliver preventive care at scale, improving outcomes across communities. “What motivates me most is the belief that every improvement we make to the Glooko platform brings us closer to empowering people with diabetes and their care teams to achieve healthier, more fulfilling lives,” Matteo adds. “With each step forward, we’re not just refining a tool—we’re shaping a future where diabetes care is more connected, personalized, and transformative for everyone involved.” For Amanda Martin, Director of Product Design and a person with Type 1 Diabetes, the mission is personal: “I have the privilege of creating solutions that empower people with diabetes and the providers who care for them. As a person with Type 1 Diabetes, I love being part of a team dedicated to making meaningful experiences for patients to improve their care and transform their lives.” Amanda’s unique perspective drives her commitment to designing tools that improve daily diabetes management. “I love how our team brings together passion, empathy, and innovation to create experiences that truly make a difference for those with diabetes.” This Diabetes Awareness Month, we renew our commitment to reshaping the future of diabetes care—empowering patients, supporting providers, and improving lives. MKT-0504 01
Learn moreAn Educational Summer Internship Experience at Glooko
August 16, 2023This summer, Glooko has interns in various functions of our global digital health company who are helping us improve our connected care technologies.
Learn moreMission-Driven Head of Support Helps Enhance Glooko Platform and App
November 28, 2022Phil Krieg, Glooko's global head of customer support and supply chain who has type 1 diabetes, collects customer feedback to enhance the digital health platform.
Learn moreGlooko: A Career Path and Tool for Managing his Daughter’s Diabetes
November 18, 2022Patrick, a senior account manager at Glooko, helps his young daughter, Nuala, manage her type 1 diabetes using our digital health app while enhancing its functionality.
Learn moreCollaboration and Advocacy Define Hadley’s Experience Living with Type 1 Diabetes
November 10, 2022In honor of American Diabetes Month, we’re sharing stories of Team Glooko members who are living with diabetes or helping a family member who is impacted by the chronic condition. Hadley Horton, a partner manager at Glooko, was diagnosed with type 1 diabetes in November of 2009. When she’s not staying active to keep her blood sugar stabilized, she acts as an advocate for people with diabetes. She believes those with diabetes understand and are aware what it means to live with the condition best. In the past, she’s mentored youth with diabetes and their peers to remind them they’ll lead a normal life just like she has. Based in Denver, Colorado, her role at our connected care company allows her to collaborate with teams across Glooko and our partner, Insulet, on how to expand and improve our digital health platform. “In order to have a successful partnership, you need to work with everyone from product developers to patients,” said Hadley. “My role has given me a new perspective into the digital therapeutics space, as well as understanding of the broader diabetes industry.” With her knowledge from working alongside partner companies, living with diabetes and using the Omnipod 5 in her daily life, she’s able to lend valuable insights into the continuous development of the Glooko app to enhance our product for users around the world. Listen to her story. MKT-0407 01
Learn moreJoin Glooko’s 2021 Wellness Challenge
October 1, 2021To further our commitment to our community of patients with diabetes, clinical researchers and healthcare providers, Glooko is holding a Wellness Challenge for Team Glooko October 4 to 10, 2021, and we want you to get involved.
Learn moreJessica’s Journey to Glooko and the World of Diabetes Data Management
April 3, 2018Life is funny. If you had asked me 10 years ago where I would be in life, I would not have guessed that I’d be working for a startup company that is the leader of the diabetes management space.
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